Relying on high-quality product, excellent after-sales service and extensive international exchanges, we have established friendly cooperative relations and mutual benefit with customers at home and abroad. we will continue to uphold the enterprise spirit “work with unity and harmony”, stick to the core value “staff oriented, quality first, innovation as the soul”, adhere to the concept of “more professional, stronger and more excellent”, build a development strategy with “Tripartite-Structure”: dominated by wagon wheels in domestic market, assisted by international market and non-railway freight car wheel market, so as to create a world-class company with international competitiveness.
So far, Tonghe has manufactured more than 3 million cast steel wheels supplied to not only the domestic market, for example, China Railway and its subordinate railway groups, CRRC and its subordinate vehicle plants, but also the international market, such as the U.S., Brazil, Argentina, South Africa, Sierra Leone, Saudi Arabia, Russia, Croatia, Australia, India, Malaysia, Thailand and so on, and all the wheels have obtained consistent high praise from users.
The major customers in China includes CRRC and its subsidiaries, China Railway and its branch railway bureaus, rolling stock companies, vehicle plants,etc.
The railway bureaus and vehicle plants are shown as below:
CRRC Qiqihar Rolling Stock Co., Ltd.
CRRC Yangtze Co., Ltd.
Chongqing Changzheng Heavy Industry Co., Ltd.
Baotou Beifang Chuangye Co., Ltd.
Jinxi Railway Vehicle Co., Ltd.
Jinan Dongfang Xinxing Vehicle Co., Ltd.
CRRC Guiyang Co., Ltd.
CRRC Shijiazhuang Co., Ltd.
CRRC Xi'an Co., Ltd.
CRRC Shenyang Co., Ltd.
CRRC Shandong Co., Ltd.
CRRC Taiyuan Co., Ltd.
CRRC Harbin Rolling Stock Co., Ltd.
China Shenhua Co., Ltd.
CRRC Zhuzhou Co., Ltd.
The company has a professional after-sales service team. We insist on doing a good job in pre-sales, in-sales, and after-sales services. Your demands are our work targets. Whenever and wherever users raise questions, after-sales personnel will get in touch with you quickly and deal with them seriously, until the customer statisfactions are obtained.
It is guaranteed that all products are brand new and meet the requirements of the contract.
When the wheels are in service, the product quality during the warranty period is guaranteed.
During the quality assurance period, we are fully responsible for quality problems resulting from design, manufacturing processes or materials.
24-hour full-time service, ensure a strict compliance with the contract, and do a good job of pre-sale, in-sale and after-sales service.